TM Forum Training
I was lucky to get a training on Business Process Framework(eTOM) from the TMForum. I just thought to share some knowledge with you guys. So what is this “Frameworx”? It is an enterprise wide set of disciplines to (telco)business processes. What Business Process Framework includes? 1)Standard process structure 2)some terminology 3)classification scheme What we can do with Business Process Framework?? It can use as a common language for system implementation, integration and procurement It can use as a standard structure, terminology and classification scheme for business processes Use as a discipline to the business process development design, develop and manage IT applications in terms of business process requirements make end-to-end process flows, eliminating duplications