TM Forum Training

I was lucky to get a training on Business Process Framework(eTOM) from the TMForum.
I just thought to share some knowledge with you guys.

So what is this “Frameworx”?

It is an enterprise wide set of disciplines to (telco)business processes.

What Business Process Framework includes?
  • 1)Standard process structure
  • 2)some terminology
  • 3)classification scheme

What we can do with Business Process Framework??

  • It can use as a common language for system implementation, integration and procurement
  • It can use as a standard structure, terminology and classification scheme for business processes
  • Use as a discipline to the business process development
  • design, develop and manage IT applications in terms of business process requirements
  •  make end-to-end process flows, eliminating   duplications


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